The Nine Imperatives
for Leaders
Self- Assessment Tool
Applying the Five Tenets of the Customer Centric Approach to Business
Get your team aligned
- Assess how customer centric you are today
- Know what you need to do next and where to start
- Share with the whole team
- Two pages (<1MB) overview of the Five Tents and Key Criteria for the Nine Imperatives for leaders
Essential Business Planning Tool
- Join dozens of business leaders making the transition to customer centricity
If this is your first download you'll also get our popular Customer Centric Business newsletter