Build capability. Achieve results.
Building the skills and capability of people delivers sustainable performance improvements. Leveraging from experience, expertise and specialisation of
another is a proven way to grow capability.
This page has two sections - firstly on how Mark can work with individuals, and secondly about Coaching for Performance, where you can build the coaching and people management skills of your Team Leaders.
This is the Coaching Framework that Mark uses with his coaching clients. The key ideas here are to start with a quick assessment of where we are, and where we want to go. Then develop a plan on how we get there.
Download the Coaching-Mentoring Approach PDF for more information on how to build your skills with Mark.
80% of the Team Leader's role is coaching
Establish relationships based on trust. Gain greater engagement and results.After delivering programs on performance improvement and the Performance Measurement Blueprint Workshop (PuMP) - we found that some managers would ask, "this is great - but how do we manage the performance of our people on a regular basis..?" This question is essentially about the 'soft skills' and processes that managers, supervisors and team leaders need to engage their teams and manage performance. Coaching for Performance is all about developing that capability, the techniques and tools to build the 'soft skills' that are often the hardest to deliver. Coaching for Performance can be delivered as a Keynote, one-off workshop or is best as a series of short workshops that allow people to practice and build skills over time.
Read about how organisations are moving away from annual performance appraisals to coaching for performance in this blog article:Finally, we are shifting from performance management to C4P.