Paradigm Shifts of PuMP
This webcast discusses how the techniques within the PuMP method bring about a new way of thinking. Paradigm shifts that enable you to see and perceive your business or organisation in new ways.
These are five of the most valuable paradigm shifts that create a breakthrough in how to create a results-oriented and measurable strategy that every team can align with and contribute to achieving.
The first paradigm shift
The first paradigm shift discussed is to: Focus on the result, before the action. That is the result, outcome or impact we want from the action. Too often we are focused on what we are wanting to do – rather than being clear on where we want to be after the optimal activity has taken place. If you are still in the space where you are ‘doing’, such as “providing ….” or “delivering…” then this paradigm shift will help you towards being clear about the outcome you seek.
The second paradigm shift
The second paradigm shift discussed is: align results through cause-effect, not copy-paste. This is using the PuMP results Mapping technique.
See more on Results Mapping here:
How to keep your strategy fresh
The third paradigm shift
The third paradigm shift is: use measurement for improvement, not judgement.
Performance measures become evidence of the impact our improvement efforts are having. When KPIs are used to judge people, we only encourage ‘gaming’ the system and ‘tick-a-box’ approach.
Read more about this in: Lets Ban KPIs.
Or here in The Eight Missed Opportunities for Employee Motivation
The fourth paradigm shift
The fourth paradigm shift described is: start measurement with evidence, not data.
Too often when we consider developing some measures, we start with, what data do we have...? Within PuMP there is a specific technique to design and select performance measures. This technique works every time to produce meaningful performance measures for our results. Rather than retro fitting any available data into some sort of proxy measure (that becomes useless).
And the fifth paradigm shift
And the fifth paradigm shift we dive into is: treat measurement as an integration, not an afterthought.
Treat measurement as the evidence that your strategy, or performance improvement efforts are working. Not a quick brainstorming session after you have developed the plan. Creating a meaningful measurement framework, built around results, will last from year to year.
Read more about PuMP and these paradigm shifts here.
Eight steps to a high performing organisation
or more about PuMP here: