Business leaders often struggle with making KPIs meaningful and also how to make sense of their dashboards. KPIs have to be linked to strategy, the results we want to achieve. Dashboards have to be user friendly, which essentially means answering three questions (1) what is performance doing, (2) why, (3) and what now? The […]
READ MOREHow to make your KPIs meaningful.
To make our KPIs more meaningful, the first thing we need to do is change our approach. It is how we use KPIs that causes most of our problems with them. Like other management approaches, we need to use a proven methodology for our KPIs, performance measures and continuous improvement. Where KPIs come from […]
READ MOREAre you a MFZ or a TMK..?
From working with organisations on making their performance measurement more meaningful, a common complaint is that “we have too many KPIs”. The opposite sometime occurs, where some people say they are a measure free zone. Which really means they have data, but are not measuring. Too many KPIs..? Change your approach. Measure free zone..? Change […]
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