Most organisations put a lot of effort into creating strategic plans only to find that during the year their plans have become shelf-ware or lost somewhere in the bottom drawer. There is a pragmatic approach that ensures your strategy will stay fresh. Common Mistakes with Strategy There are a few common mistakes we […]READ MORE
Which KPI Approaches Work?
KPIs are used extensively in all types of organisations. And yet there are many approaches, but very few methodologies. Learn about the criteria for a good KPI method and the performance measurement methods that work. In a Webcast with Stacey Barr we explored what the most common approaches to KPIs are and what criteria defines […]READ MORE
This is why we like inaccurate good news
Many organisations have a culture where inaccurate good news is preferred over accurate bad news. Leaders and organisations need to be comfortable with getting feedback from their performance measures and KPIs. Cultures that accept inaccurate good news do not learn how to continually improve performance. The Allure of Inaccurate Good News “Accurate bad […]READ MORE